Software licence

End User Licence Agreement

The design tool runs inside your browser, which means a copy of it is delivered to your computer every time you open the page. This says what you are allowed to do with that copy. If you only want to design a pillow, you already comply — everything here is aimed at people who want to take the tool apart.

Effective Licensor Applies to the design tool and preview renderer

The short version

Use the tool as much as you like, for your own designs, personal or commercial. Do not copy the renderer, do not take it apart to rebuild it, and do not run automated jobs through it. The preview image of your own pillow is yours to keep and post anywhere.

What this licence covers

This End User Licence Agreement (the Licence) is between you and , .

It covers the Software: the design tool at , the preview renderer that draws the pillow, the code delivered to your browser to run them, and any documentation or updates we provide with them.

It does not cover the pillow you buy. That is a physical product and it is governed by the Terms of Service & Sale. It also does not cover what happens to your photograph, which is the Privacy Policy.

You accept this Licence by using the Software. If you do not accept it, stop using it and close the page.

What you may do

We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to load and run the Software in a standard web browser, for the purpose of designing, previewing and ordering pillows.

There is no limit on how much you use it. Preview as many photographs as you like, whether or not you buy anything. Use it for your own business's products if you want to. We are not metering you, and there is no licence fee.

This Licence is a licence, not a sale. You acquire no ownership of the Software. All rights not expressly granted are reserved.

What you may not do

You may not:

  • Copy or redistribute the Software, or host it, mirror it, or embed it in another site or application.
  • Reverse engineer, decompile or disassemble the Software, or otherwise attempt to derive its algorithms, structure or source code, except to the extent that this restriction cannot lawfully be excluded.
  • Build a competing product from it. This includes using the Software, its output, or anything you learn from studying it to create, train or improve a competing pillow preview or product visualiser.
  • Automate it. No scraping, crawling, bots, headless browsers, or scripted bulk submission. Use it the way a person uses it.
  • Attack or overload it, circumvent any rate limit, quota, access gate or authentication, or probe it for vulnerabilities without our written permission.
  • Remove or obscure any copyright, trade mark or other notice.
  • Modify the Software or create derivative works from it.
  • Resell access to it, or offer it as a service to others.

The reverse-engineering restriction applies to the renderer in particular. The way the pillow is drawn — how the outline becomes a height, how the shading is derived, how the reverse face is registered — represents substantial investment, and it is the reason this business exists rather than a feature of it.

You can read the code, because your browser has to download it. You are not licensed to rebuild it as your own.

Security research is welcome, and this section is not meant to chill it. If you have found a vulnerability, tell us at . We will not pursue anyone who reports a genuine security issue in good faith, gives us a reasonable chance to fix it, and does not access, alter or exfiltrate other people's data.

Who owns what

We own the Software, together with all copyright, trade marks, trade secrets and other intellectual property in it and in the Plush Garage name and marks. It is protected by United States and international law.

You own your photograph. Uploading it changes nothing about that. What we may do with it is set out in section 6 of the Terms and is limited to making your order.

The preview image of your own pillow is yours. Save it, print it, post it, send it to a friend, put it on social media. We claim no rights in it and ask for no credit. It is a picture of a thing you designed from a photograph you took.

The one limit on 4.3 is that you may not present the preview as a photograph of a manufactured product, or use it to advertise a pillow for sale by anyone other than us. It is a simulation — see section 4 of the Terms — and passing a simulation off as a product photograph is a problem for whoever does it, not for us.

Feedback. If you send us an idea for improving the Software, we may use it freely and without payment or credit. We are not asking for your ideas and you should not send us anything you want to keep. This does not give us any right in your photographs.

Updates and changes

The Software is delivered fresh each time you load the page, so you always have the current version. We may change, improve or remove features at any time without notice.

We may suspend or discontinue the Software entirely. If we do while you have an open order, we will still fulfil that order or refund you in full.

There is no obligation on us to provide support, maintenance, updates, or backward compatibility with any browser.

How this licence ends

This Licence starts when you first use the Software and continues until it ends.

You may end it at any time by stopping using the Software.

We may end it immediately if you breach section 3. On termination you must stop using the Software and delete any copy of it you hold.

Sections 4 (ownership), 7 (no warranty), 8 (liability) and 10 (general) survive termination. So does any obligation you have under the Terms for an order already placed — ending this Licence does not cancel your order or release you from the indemnity.

No warranty

The Software is provided "as is" and "as available", without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, to the fullest extent permitted by law.

In particular, we do not warrant that the Software will work in every browser, that the automatic cut-out will succeed on any particular photograph, that the preview will match the finished pillow exactly, or that the Software will be uninterrupted or error-free.

The warranty on the physical pillow is a different thing, it is real, and it is in section 10 of the Terms. Nothing here limits it.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data or lost goodwill, arising out of your use of or inability to use the Software.

Our total liability under this Licence is limited to US $100, or the amount you paid us for an order in the 12 months before the claim, whichever is greater.

These limits do not apply to death or personal injury caused by our negligence, to fraud, to our wilful misconduct or gross negligence, or to anything else that cannot lawfully be limited — including under California Civil Code § 1668. See section 15 of the Terms, which applies here in the same way.

Export and government use

You may not use or export the Software in violation of US export laws, and you confirm you are not located in a country subject to a US embargo and are not on any US government restricted-party list.

If you are a US government end user, the Software is "commercial computer software" and is provided with only the rights granted to all other users under this Licence.

General

Relationship to the Terms. This Licence forms part of the Terms of Service & Sale. Where the two disagree about the Software, this Licence governs; on every other subject, the Terms govern.

Disputes. Section 16 of the Terms applies to this Licence in full — including the 30-day informal resolution step, the small claims carve-out, binding individual arbitration under the AAA Consumer Arbitration Rules, the class-action waiver, and your 30-day right to opt out of all of it. Please read it; it is not repeated here only because repeating it would risk the two copies drifting apart.

Governing law. The law of , without regard to its conflict-of-law rules.

Severability, waiver and assignment work as set out in section 17 of the Terms.

Questions about this Licence, or a request for permission beyond it, go to . We do licence the renderer commercially in some circumstances; ask.